Head Housekeeper

As a Head Housekeeper at Alex Wood House Care Home, you will be responsible for ensuring a high quality of cleanliness within the home.

About Alex Wood House Care Home:
Alex Wood House is an exceptional residential care home in Cambridge. At Alex Wood House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents.

We’re based in a quiet nook in Arbury on the north eastern side of Cambridge, three miles from the city centre. Our home offers 24-hour residential care and 36 en-suite bedrooms.

About the role:
Leading our Housekeeping team, the Head Housekeeper is responsible for ensuring the highest service standards of cleaning to provide a clean, safe and welcoming environment for our residents and visitors.

Salary:
£12.31 per hour.

Shift Pattern:
35.5 hours per week, worked across 5 days per week between Monday to Sunday. Shift times will be either 8am to 1:30pm, 8am to 3:30pm, or 1pm to 8:30pm.

Home Location:
Fortescue Road, Cambridge, England, CB4 2JS – 3 miles from the city centre.

Key Duties & Responsibilities:

• Manage overall responsibility for support services within the home for laundry and domestic housekeeping.
• Support the management team in the recruitment, induction and training of the support service team; ensuring training targets are met and team is competent in their roles.
• Manage rotas, budgets, stocks and reporting duties for the Housekeeping department within the home.
• Support, lead, manage and inspire direct reports to deliver outstanding service for the home.

Training, Skills & Experience Required:

• Minimum of 2 years’ experience in a similar position, with proven experience successfully managing a team, budgets and targets.
• A passion for care – we’re looking for a genuinely caring individual who will put the needs of our residents first.
• Excellent communication and customer service skills, as well as high attention to detail.

What we can offer:

• Fully comprehensive induction.
• Competitive salary, plus enhancements on bank holidays.
• 28 days of holiday per year.
• Free Blue Light Card & access to the Blue Light discount platform.
• Refer a friend scheme.

About Athena:
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

Our aim is to be the provider of choice for our residents and the employer of choice for our team members.

Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities.

We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.