Receptionist

As a Receptionist at Langdon House Care Home, you will be the first point of contact for all enquiries, face to face or via the telephone to the Home. 

About Langdon House Care Home: 
Langdon House is an exceptional residential care home in Cambridge. At Langdon House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents.  

We’re based in a quiet nook in Chesterton on the north eastern side of Cambridge, three miles from the city centre. Our home offers fantastic 24-hour care to up to 51 residents. 

About the role: 
Reporting to the Home Admin Manager, the Receptionist will ensure that the overall presentation of the reception provides a friendly, welcoming and professional image of the home so that all visitors to the home feel welcomed. 

Salary: 
£11.44 per hour. 

Shift Pattern: 
Bank contract with shifts from Monday to Sunday to cover holiday and sickness.

Home Location: 
20 Union Lane, Chesterton, Cambridge, CB4 1QB – 3 miles from the city centre. 

Key Duties & Responsibilities: 

• Answering incoming telephone calls and ensuring that all enquiries are dealt with in a timely and professional manner. 
• Assisting with a variety of administrative tasks including, responding to emails, copying, faxing and taking notes.  
• Ensure that residents receive their post and prepare all outgoing post on a daily basis.  
• Any additional duties as assigned by the Home Admin Manager. 

Training, Skills & Experience Required: 

• Experience working within a receptionist position is essential. 
• Working within a care home environment is highly advantageous. 
• Excellent written, non-verbal and verbal communication skills. 
• Good working knowledge of and competence in Microsoft Office applications and Windows based operating environments – Word, Outlook, Excel, PowerPoint, Explorer. 

What we can offer: 

• Fully comprehensive induction. 
• Competitive salary, plus enhancements on bank holidays. 
• 28 days of holiday per year. 
• Free Blue Light Card & access to the Blue Light discount platform. 
• Refer a friend scheme. 

About Athena: 
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk). 

Our aim is to be the provider of choice for our residents and the employer of choice for our team members. 

Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities. 

We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.