Care Home Administrator

As a member of the admin team at Alex Wood House Care Homes, you will be responsible for ensuring that the admin team provide outstanding admin service within the home.

About Alex Wood House Care Home: 
Alex Wood House is an exceptional residential care home in Cambridge. At Alex Wood House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents. 

We’re based in a quiet nook in Arbury on the north eastern side of Cambridge, three miles from the city centre. Our home offers 24-hour residential care and 36 en-suite bedrooms. 

About the role:
The Administrator will ensure the smooth and efficient management of the administrative duties within the home and that customer service is provided to the highest standards.

Salary:
£30,800 per annum.

Shift Pattern:
37.5 hours per week, Monday to Friday with flexibility to support on weekends on a rota basis.

Home Location:
Alex Wood House – Fortescue Road, Arbury, Cambridge, CB4 2JS

Key Duties & Responsibilities:

• Ensure that the all aspects of the administration function are delivered at a high standard.
• Manage the wider admin team, provide training and guidance along with completing supervisions and appraisals as per schedule.
• Ensure that all admission documentation is accurate and is entered in a timely manner on to the relevant information system, continue to maintain records and update central office with any changes.
• Work closely with the HR Team and Resourcing Team to ensure the safe recruitment and onboarding of team members. Keeping establishment hours up to date and notifying the General Manager of vacancies.
• Oversee the payroll; ensuring that relevant documents are obtained and forwarded to central support for events such as maternity/paternity leave, sickness and payroll enquiries. 

Training, Skills & Experience Required:

• Extensive experience within a similar administrative based role, ideally within a care environment.
• Experience with managing a team.
• Experience with HR and Financial admin duties.
• Proficient in all Microsoft Office applications.
• A positive attitude, with high attention to detail.

What we can offer:

• Fully comprehensive induction.
• Competitive salary, plus enhancements on bank holidays.
• 28 days of holiday per year.
• Free Blue Light Card & access to the Blue Light discount platform.
• Annual recognition awards ceremony – The AFTAS.
• Refer a friend scheme.

About Athena:
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

Our aim is to be the provider of choice for our residents and the employer of choice for our team members.

Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities.

We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.