Business Administrator

As the Business Administrator at Avocet Court Care Home, you will be responsible for providing an efficient and effective administrative service within the Home, ensuring high standards of customer service is achieved at all times and all activities are in line with the Athena vision. 

About Avocet Court Care Home: 
Situated in a residential nook in Ipswich, our 115-bedroom Avocet Court Care Home is surrounded by beautiful gardens. As one of the top residential care homes, we provide exceptional standards of care.  

We’re proud to have an award-winning activities team and a newly refurbished café that is the heart of our home. We also have fantastic sustainability credentials, including solar panels and green initiatives to minimise our environmental impact. 

About the role: 
The Business Administrator will work closely with the Home Admin Manager, and supporting in their workload by leading the administration and reception teams, ensuring the management of the personnel and financial administrative duties are efficient and completed to a high standard. 

Salary: 
£13.46 per hour

Shift Pattern: 
37.5 hours per week, Monday to Friday with flexibility to cover shifts over weekends on a rota basis. 

Home Location: 
Monmouth Close, Ipswich, England, IP2 8RS. 

Key Duties & Responsibilities: 

• Manage the administration and reception team, provide training and guidance along with completing supervisions and appraisals as per schedule.
• Ensure that all our Resident’s documentation is accurate and entered in a timely manner on to the relevant information system. Continue to maintain records and update central office with any changes.
• Record all monies that come into the home, maintain petty cash, ensure that banking is completed weekly and all relevant reporting is accurate and submitted as required.
• Ensure that all personnel records for the team are accurate and maintained, including follow up checks with expiring VISAs etc.   

Training, Skills & Experience Required: 

• Experience within a similar administrative based role, ideally within a care environment.
• Proven track record for leading, empowering, supporting & motivating a team of receptionists.
• Proficient in all Microsoft Office applications.
• A positive attitude, with high attention to detail. 

What we can offer: 

• Fully comprehensive induction.
• Competitive salary.
• 28 days of holiday per year.
• Free Blue Light Card & access to the Blue Light discount platform.
• Refer a friend scheme. 

About Athena: 
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk). 

Our aim is to be the provider of choice for our residents and the employer of choice for our team members. 

Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities. 

We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.