Credit Control & Billings Assistant

As a Credit Control & Billings Assistant at Athena Care Homes, you will be responsible for accurate billing, to terms cash collection, debt management and credit recovery.

About Athena Care Homes:
Athena Care Homes is an award winning, family-owned business operating seven residential nursing homes in East Anglia where care and compassion runs through to our very core. There is a shared vision across all of our specialist care homes: we strive to provide happy, safe and comfortable care to every resident.

At Athena we celebrate everyone as an individual. Whether that’s delivering authentic care, supporting our team to make moments for our residents and their loved ones, or whether that’s learning and growing together.

About the role:
You will be responsible for the oversight of the billing process for our residents; ensuring that all resident fees are billed correctly, supporting the Home Administrators with record maintenance and proper procedure, processing of bank receipts and allocations thereof.

Salary:
£28,000 - £33,000 per annum (pro-rata if part-time).

Shift Pattern:
37.5 hours per week, Monday to Friday 9am to 5pm. We are also open to part-time applicants for this position.

Location:
Central Office, Russell House, Basildon, Essex, SS15 6TF.

Key Duties & Responsibilities:

• Management and oversight of the billing process for residents, ensuring the teams within our homes follow proper procedure.
• Monitoring of contract beds and ensuring that proper billing is maintained.
• Management of credit control for the business, ensuring that debts and write offs are kept to an absolute minimum.
• Play a lead role in the monthly debt management cycle, being an active part in the monthly meetings with the Home Leadership teams.

Training, Skills & Experience Required:

• Proven experience in a billing and or credit control role within a healthcare or similar industry.
• Strong teamwork skills.
• Proficiency in relevant accounts receivable software (e.g., Sage, CareHQ, Caresys).
• Excellent communication and interpersonal skills.
• Attention to detail.

What we can offer:

• Fully comprehensive induction.
• Competitive salary, plus enhancements on bank holidays.
• 28 days of holiday per year.
• Free Blue Light Card & access to the Blue Light discount platform.
• Annual recognition awards ceremony – The AFTAS.
• Refer a friend scheme.

About Athena:
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

Our aim is to be the provider of choice for our residents and the employer of choice for our team members.

Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities.

We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.